Home Theater View

New Wireless HDTV Standard(s)

A bunch of big companies are getting together to standardize wireless home HDTV transmission. Again. The AP reports the details here. Most of the commentary I've seen has been fairly positive, though everyone points out that several of the big players backing WHDI are separately supporting WirelessHD as well. Could we have a standards war here?

Jeremy Toeman is taking a contrarian stance, saying it doesn't matter. He makes some good points:

• WHDI products aren't expected to hit the market for at least a year or two
• Testing this stuff will take forever
• Even if it just adds $100 to the cost of products, the rise of brands like Vizio proves that many consumers are primarily driven by price

In the short term, he's right. Nobody is going to put off buying a new TV today because in 2 - 5 years a wireless version will be available. Those who need a wireless solution today -- in the home theater industry, installers will always run into problem rooms -- will be willing to pay for expensive proprietary add-on gadgets that solve the particular problem. Longer term, though, it does make sense for there to be wireless options that work across vendors. At one time, wireless PC standards (ex: WiFi) were supposed to take over in the A/V world, but the bandwidth to pass HDTV unaltered on those doesn't exist outside the lab. I wonder whether any of these consortiums will get something to market that actually works in a reasonable timeframe - I've seen demos of this stuff at trade shows for years now. Because even once TVs and set top boxes have such a standard built in, you'll need to buy a new TV AND a new set top box to see the benefit. So for the forseeable future, nothing changes, which explains why Sony and Samsung are backing multiple standards, and why Jeremy can't bring himself to care.

Monoprice's HDMI Switcher - and its Customer Service - Work

A while back I tested ACCELL's 4x2 HDMI switcher. In closing, I noted that budget cable site monoprice sells a similar unit for just $89, and "For $89, if it just turns on I’ll be impressed."

Well, the first unit turned on, but didn't do much more than that. The box was attractive and well packed - from a packaging perspective it inspired confidence. But it didn't work. I could force it to manually switch between displays by turning one display off, the other on, and then unplugging/replugging the switch - not exactly what it is supposed to do.

I called monoprice's customer service line and got a live human being within three rings who apologized and sent out a new unit right away. At no point did I reveal any industry/blogging credentials, and this is a company that is selling a product roughly 1/4 the price of the competition, so top notch service is really extraordinary.

The replacement unit worked the first time out of the box. The remote control is ugly and does not have a powerful IR emitter, but it has eight discrete buttons for every switching contingency (Input 1 to Output A, Input 2 to Output A, Input 3 to Output A, Input 4 to Output A, Input 1 to Output B, Input 2 to Output B, Input 3 to Output B, Input 4 to Output B). This makes programming a universal remote child's play, or at least it would have if the Logitech Harmony 880 worked properly with the monoprice codes. After downloading and redownloading and creating my own codes from scratch, I still couldn't get the Harmony to finish the update/synchronization process. Eventually, I gave up and emailed Logitech. Here, too, customer service saved the day: within two days of my email to Logitech's Harmony folks, they figured out and resolved whatever was the problem was and sent me a note to "try it again now." Problem solved.

In three months of use, I have had no significant issues with the second monoprice unit. I have noticed, however, that on its own site, monoprice does seem to have generated a lot of complaints about dead or incompatible HDMI switching units, and this particular swtich has been refreshed several times; it is now up to version "2.5." Some of this is undoubtedly due to the inherent iffyness (a technical term) of HDMI implementations across a wide range of products. Still, custom installers can be forgiven if they choose to steer clear of the monoprice unit and stick with a proven brand like Gefen as their default. For DIY'ers, though, the monoprice unit is an easy recommendation: its price is insanely low, and monoprice is providing quick service should you have any problems. Even if there is an unusually high failure rate for these units out of the box, it is a gamble worth taking.